Today’s message is brought to you today by:

Despite the fact that there are no more “Saturday Morning Cartoons”, up until a few moments ago, I would say I was having a pretty good day. And then…. I decided to clean the house…. (* mentally--insert Halloween theme song here*)
Now, being the very busy person that I am, I feel very lucky that the Dragon doesn’t breathe down my back about certain parts of the house looking crazy until I can tidy it up on the weekends…which brings me to the inspiration of this blog…
As most of you know, I took on the challenge of trying to tame this fire-breathing dragon about three months ago. You knew, our parents knew, the mover’s knew….everybody knew….or at least that’s what I thought…
After opening a piece of mail that fell behind a couch (that flew under a chair that was tucked inside the sofa…you get the point) I find a forwarded piece of mail from Bellsouth (my previous phone company) stating that I had a balance of $80.XX due this month. Huh??
So, I had to have a talk with myself: It went something like this:
Me: “Self?”
Self: Yes
Me: Where did THIS come from?
Self: Your guess is as good as mine…
Me: This is a bill for Bellsouth…
Self: I know…
Me: I thought you had that disconnected at the end of August?
Self: I did! You were very serious with me too!!
Me: Self?
Self: yeah…
Me: If you had it disconnected, then how could you still be receiving bills?
Self: I don’t know
Me: Self?
Self: yeah…
Me: How could the bills have new amounts due? Self: I dunno
Me: Self? Do I have to call Bellsouth?
Self: looks like…
Self: I?
Me: yeah..
Self: good luck with that…
So, after going back and forth with myself…I decided to call Bellsouth…and that’s when I met him….

”Jerry” Representative 9376483292lmnop
Obviously, Jerry has taken the company up on their stock options this fiscal year…and is very serious concerning all transactions—after all, it is HIS money.
Anyway, I explained that I placed an order to disconnect the service three months ago and according to a bill that was forwarded to my new address-- it appears that the account was still active…(I thought that was a decent explanation of the events…)
For the next 20 minutes, “Jerry LMNOP” did a dance similar to MC HAMMER ALL OVER MY NERVES!! In a nutshell, I was a liar and I had “just made a payment in September”…In addition, “the system didn’t show that I had the service disconnected”…blah, blah, blah…
I tried to tell Jerry…I didn’t make a payment in September…because I thought the account was closed---like it was supposed to be…but he was STUCK.
He "SAW" a payment and couldn't get past the fact that
I didn't make it!!
So…this message goes out to “Jerry Jerk” (his new nickname) Representative 9376483292lmnop
People steal phone service when it hasn't been disconnected
(you might see current activity on your screen)
A payment on a September bill was probably made in August…not September…!!!
(your company does that to show the customer that their payment has been received )
Somehow... (*picture me with a sharp pair of scissors and the cord in my hand*)
Jerry and I were disconnected.
I called back and spoke to a new Representative…

“Mrs. Hickman”
They’re going to forward the bill to my new address and once I fax them the information showing that I vacated my previous address on suchandsuch (that's a real word) date--I’ll be credited. In addition, she has placed the order to disconnect my service "effective immediately"...
Counselor tip of the day: Clean regularly.